Quality Management System

UIG has in place a Quality Management System that complies with ISO 9001:2015 and implements the highest standard of quality management system. The principals implemented are the frame work used by the management to improve performance and maintain excellence.

UIG is 100% customer focused to understand the current and future needs and strive to exceed the expectations. We continuously revive and update our policies to improve customer loyalty, research, understand and communicate needs and expectations. Also systematically manage relationship and evaluate satisfaction and act upon the results.

We have a leadership oriented approach all the activities are evaluated, aligned and implemented in a unified way. Chances of miscommunication are minimized. All the resources for periodic training are available and our staffs have the freedom to act with responsibility and accountability. Also we ensure their complete involvement and provide a platform to seek opportunities to enhance their competence, knowledge and experience thus evaluating their performance against their personal goals and objectives